Well, that was an ordeal. We've never been to the RAH before so I figured here's our chance to finally see Joe pay at that iconic venue. Presale at 9 am UK time which meant 4 am our time. Set the alarm for 3:50, woke in a fog since we had been out late that evening to see Samantha Fish play, and stumbled down in the dark to the computer. Finally got both my computer and Phil's ready to go and even elicited the help of our son Ryley, who happened to still be awake. Figured the more people trying, the better the chances. Ryley was the first to get through for one of the nights and he got 3rd row on the floor, but it was a high number. Phil then immediately got stalls O row 3 seats 13 & 14 for that same night. Agonizing commences. Do you we want 3rd row? It's a flat floor, people are always taller than us and who knows how far over to the side those seats are? We've been 2nd and 3rd row before and haven't been able to see a darn thing. I try and look at seating charts, but not one shows seat numbers. We decide to throw out Ryley's and keep Phil's. Then I get stalls G row 6 seats 12 & 13 for the other night. All seems fine, so we each try and purchase the nights we got. We try and enter credit card info. and Visa wants a preauthorization code. (I had to contact the credit card company the day before to let them know we would be purchasing because it is a foreign transaction and we've had issues in the past of them not allowing it because they think it is fraud) They send a code to our email, we put the codes in and then....nothing! The thing just spins and nothing happens, finally after what felt like an eternity a page comes up saying "page not found"! Nooooooo!!! Both of us have the same thing happen. We each try and go back on our computers to access the RAH site and can't get through. Page would not load! Is it the site? Is it our internet connection?! Do we try and reset our router. That would take a while. No, the forum comes up fine, facebook comes up fine. Try repeatedly to access and constantly get "page not found". Have we been denied access because of trying too many times, like what's happened with Ticketmaster in the past? I go to facebook, locate the planet rock link that Peter Noble had put out and try to access from there. First few tries, nothing. Phil's like, screw it! We just won't go! Then all of a sudden, boom! I'm in! It even showed my basket with the tickets we had wanted. Tried to purchase and then "Sorry time has expired"!! Ugh!! Went back to the main site and tried again. This time got stalls G row 6 seats 5 & 6 for Thursday and stalls M row 2 seats 87 & 88. We look at the seating charts, which are pretty pathetic since they don't show any seat numbers and now agonize over theses seats. Is that G stall too close? Will there be hanging speakers blocking our view? I try for some different ones and get stalls J. Well, that's way far back. Meanwhile time is ticking on the ones we have. Make a decision! I don't know what we should do! Try for a different one! Again not better. Screw it, we'll just get the first batch. Went to pay and this time the credit card went through without any trouble. I guess since I was still logged in from the previous time, the authorization actually had taken place. Completed the order and got the proper email for print at home tickets. Phew! Phil leaves to go to work since it is now 5:30 am and of course I go back and look at numerous seating charts and quietly agonize over the placement of our seats....