It's a brand new facility(actually not yet completed) with a new website. Grand opening is in November, I believe.
I, and apparently other local "Joes" took no chances and bought a base membership, which got me the member's pre-sale. As of today, I am a very happy owner of 6th row, orchestra center section seats. Scored 10th row for Mellencamp yesterday, through the fan forum pre-sale; quite pleased about that too.
The website is little quirky and pretty slow. When you get to the event page for Joe's show, click 'Buy Tickets'. Then the date displays below that; click on the date, then BE PATIENT! It's a slow load but eventually a page will appear and you click on Orchestra, Mezzanine, or Balcony. After yet another slow load, the seating chart appears and you can pick your seats.
I hope they improve the site, as it was a frustrating and anxious experience. It took me a few tries to get the aforementioned method to work. The site isn't what I would call intuitive.
With all that said, the results were worth the effort. December 16 can't get here soon enough.