I'm 2 for 2 on busted headstocks.
After really looking and thinking about whats happening,1st off I really think Rythm is on the right track. The strings are tite,I don't think they should be shipped that way. They shouldn't in my humble opinion be shipped in the case without being cushioned better,headstock bubblewrapped,foam donut around the switch,etc.. Both of the ones I recived are lose fitting side to side,not alot,but enough to cause a snap if it was to be thrown hard enough,which after looking at the first box I really think happens. That brings us to the case inside the box,mine had a peice of cardboard fit to shape over the top of the case,and one peice of rolled bubblewrap on each side,about 1/4 the size they should be,the case still had room to move about. The 2nd outside box on my first one,bad. Lots of movement,no wonder it was broke,because of that alone. That was the Zzounds guitar. The second one that came today,everything was the same ,except the outer box. Seems they didn't have the right size outer box so they used one just a tad shorter and just taped it closed. REALLY
Like I've said in an early post,a few years back when the Lynard/Skynard Goldtops came out my son ordered one. The shipping was impecable,the whole axe was wrapped in bubble wrap,foam donuts around every knob and switch,it came in a gigbag,in a fitted box,inside another that was filled with peanuts. It came from Korea,maybe thats the differance. Maybe it cost cutting by Epipy,who know's.
I still want and will get one of these in one peice,mark my words. I really think this guitar that Joe's had his hand's in on,will be awesome. I don't think it's Epipy's fault as far as the build goes,I think it's the shipping dept. fault. Why should they care as much as the Craftsman,who actually puts them together,you find that in any factory.
Joe if you read this I totally thank you for taking the time and effort into making these Epipy's happen,not all of us can shell out the big bucks for the Gibby's. Your a busy dude and it means alot.