Topic: JB Store Customer service
Wow, let me just start with telling everyone I can, how impressed I am with the service Tamara Click gave me with my order on Wed July 24. After procrastinating on my gift search for my Mom's retirement party on Sun July 27, I decided to check out the JB store, only to be surprised by one shipping option, 3 to 5 days was not going to work. After a little searching for a contact, one phone call to Tamara, requesting a shipment to arrive on Fri July 26, and only telling her it was a gift for my Mom, I feel Tamara went above and beyond what most people would do. I live in San Diego, CA, she received the order on the afternoon of July 24, eastern time, and was able to get it to me by Friday. Wow. Thanks Alot.
So why is it such a big deal, Well not only was it my Moms retirement party, it was also her 67th birthday party, and more important, a continued celebration of life, with her family, after going thru hell with cancer a few years ago, we are lucky to still have her. And her being a huge JB fan, it was priceless to see her reaction to the gifts on a perfect day. The "Susan G. Komen t-shirt" you guys offer, was extra special, Thanks again.
Donny Clark
