Topic: Pre-sale ticket buying and fan clubs

Wasn't sure if this should go here - since it is not specific to Joe decided on here.

There was  a LOT of complaing about EC's fanclub and the lack of available tickets for the presale, also the fact that people joined his fan club just to get tickets and then were disappointed, as well as the "old-timers" getting shut out also. I just finished buying tickets for Tom Petty's show in August.  I have been a member of his fan club for about 3 years.  The way they do presales is great.  Your access code is based on when you joined - so if you joined just to get in on the pre-sale you can't buy pre-sale until the second day.  They sell packages for seats in the first 15 rows that are expensive, but you get a lot of stuff with the ticket, or, for regular prices regular tickets.  I got row 16, and since the first 15 rows are set aside these are great.  The thing that I think makes this work so well at keeping scalpers away is that the person who bought the tickets has to pick them up at the venue the night of the show - with ID and credit card.  Tickets are NOT mailed ahead of time.  He did something like this on his last tour and it worked well - I got great seats that time as well.

Hopefully as we move towards an official fan club Joe's people will keep this kind of stuff in mind.  Since they are such a great bunch (just like their boss) I  am sure they will do right by their long-time fans.  As I was following the mess over
Crossroads tix I kept thinking that I hope it never gets this scary when getting Joe tix (not that I don't want him selling out as big a place as he wants, just want to be able to be there.)

Sandy

"There's a lot of people that are in so much of a hurry to be, I guess, to be famous or that they don't want to take the time to learn to play and do all that.They'd rather just knock it down off a computer and maybe get on a game show and get famous..That's fine if that's what you want to do.
"We're more old school than that. We like creating the sounds."  - Tom Petty

Re: Pre-sale ticket buying and fan clubs

Great topic and input Sandy. Thanks.
Rick

Free download from Vienna! http://mbsy.co/bNLR
Lots of unique videos of Joe http://www.youtube.com/watch?v=cwd5vL8fXTw
Buy Joe's merchandise here. http://www.jbonamassa.com/affiliates/id … hp?id=1381

Re: Pre-sale ticket buying and fan clubs

I'll second that, Rick. I've often thought that the longest serving (not meant to sound like a prison sentence  lol ) and loyal fans get a rough deal in ticket sales. Yes ok, they may get to see an artist when he's still playing small venues and the benefits of being up close, but once they reach the big time it's "join the back of the queue with the other million who want to see them". At the front of the queue are often the touts and scalpers who somehow manage to get the best seats. You only have to look on ebay to see the number of front row tickets on sale at extrortionate prices. Just how do they get these tickets?

In the "old days", it was possible to queue at the box office on the day tickets went on sale and I well remember travelling to London to buy tickets at the Rainbow. The RAH is one of the very few that has retained this method of selling tickets - thankfully.

I suppose one could argue that the internet has made tickets available to all, but it's still far from a level playing field.

Three cheers for Tom Petty.  big_smile  big_smile  big_smile

Phil

Ars Longa, Vita Brevis

“The guy who has helped the blues industry the most is Joe Bonamassa and I would say he is more rock than some rock stuff, so to me blues is whatever you want it to be!”
Simon McBride in my interview with him in Blues Matters! Issue #56

Re: Pre-sale ticket buying and fan clubs

Yes it's a nice idea, and I do agree that something could be done to benefit some of the long term fans. You don't expect to have front row at your first football game...

5 (edited by Rocket 2010-03-06 14:19:26)

Re: Pre-sale ticket buying and fan clubs

I'll give my seats away sometimes and sit at the back and still be witness to excitement.  But no objections to this type of idea and of course would perhaps be taking advantage of now and then... But ya'll better not be bitchin' about the LOUDNESS!  yikes  big_smile

Rock ON & Keep the Faith and the Hearing Protection Handy,
Rocket

"He still doesn't charge for mistakes! wink"
http://jbonamassa.com/tour-dates/
"Everybody wants ta get inta the act!"
“Now, this isn’t your ordinary party crowd, here.  I mean, there are professionals in here.”

6 (edited by Brack 2010-03-06 14:47:35)

Re: Pre-sale ticket buying and fan clubs

Sorry..I'm a bit sleepy and slow.. still... but, pre-sale....is it necessary ?
And where else does it apply ?
~ Brack ~

GOOD KARMA - http://24.media.tumblr.com/tumblr_m3zkw … o1_500.jpg
Avatar Credit: D.Hirst,Olympic Union Flag
Adele: RAH http://www.youtube.com/watch?v=5Oio8V3e3WU&ob=av2e -
We Are The Champ20ns

7 (edited by Rocket 2010-03-06 14:55:56)

Re: Pre-sale ticket buying and fan clubs

Brack wrote:

Sorry..I'm a bit sleepy and slow.. still... but, pre-sale....is it necessary ?
And where else does it apply ?
~ Brack ~

I don't think it's necessary but it IS a very nice option.  However, I don't think anything except SOME seats should be offered up, NOT the choice ones all the time.  The new fan(s) who is (are)  greatly anticipating an upcoming first time (especially) or first chance show should get a chance a great locations also.  IMHO.
Where else, I do not know Brack, I am too tired myself to think any more right now... ZZZZzzzz

Rock ON & Keep the Faith,
Rocket

"He still doesn't charge for mistakes! wink"
http://jbonamassa.com/tour-dates/
"Everybody wants ta get inta the act!"
“Now, this isn’t your ordinary party crowd, here.  I mean, there are professionals in here.”

Re: Pre-sale ticket buying and fan clubs

Rocket wrote:
Brack wrote:

Sorry..I'm a bit sleepy and slow.. still... but, pre-sale....is it necessary ?
And where else does it apply ?
~ Brack ~

I don't think it's necessary but it IS a very nice option.  However, I don't think anything except SOME seats should be offered up, NOT the choice ones all the time.  The new fan(s) who is (are)  greatly anticipating an upcoming first time (especially) or first chance show should get a chance a great locations also.  IMHO.
Where else, I do not know Brack, I am too tired myself to think any more right now... ZZZZzzzz

Rock ON & Keep the Faith,
Rocket

The "New Fans" is a good idea, but how would that work ?
In general, i think fans of music are treated badly, and i can only talk for my own experience here in the UK. The higher the demand,the worse your treated, unless you know "people".
I don't know what the answer is...... i wish i did!! smile

GOOD KARMA - http://24.media.tumblr.com/tumblr_m3zkw … o1_500.jpg
Avatar Credit: D.Hirst,Olympic Union Flag
Adele: RAH http://www.youtube.com/watch?v=5Oio8V3e3WU&ob=av2e -
We Are The Champ20ns

Re: Pre-sale ticket buying and fan clubs

Yes Rocket - I agree about new fans should also get a chance for good seats, but also feel that us "long-termers" should also have a shot at the great seats IF WE WANT THEM. If I have discovered a new artist that I really like I will join his forum, website, mailing list, facebook page,or if they have it a fan club -  whatever (it seems to be very established artists that have fan clubs, especially paying ones, and they have to offer some kind of a perk to entice people to join.) Since I'm a photographer I like having close seats - loud is good.  One of the best parts about the Tom Petty deal is having to pick the tickets up in person at the show, also there is a four-ticket limit for presale.

Brack - they have actually been doing some presale sales of Joe's concerts since last year.  It is a nice option to have, and especially for the artists that are big-time (i.e. the one the scalpers tend to go for).  I believe faithfulness and supporting your artist should have it's rewards.

Sandy

"There's a lot of people that are in so much of a hurry to be, I guess, to be famous or that they don't want to take the time to learn to play and do all that.They'd rather just knock it down off a computer and maybe get on a game show and get famous..That's fine if that's what you want to do.
"We're more old school than that. We like creating the sounds."  - Tom Petty

Re: Pre-sale ticket buying and fan clubs

The Bot entries Friday got me thinking.... There was an arrest and charges in the US last week of the owners of a big ticket reselling co. They had developed software to emulate fan registry and  log ins to purchase tickets for limited sale events that got around the 4 ticket limit by flooding the presales sites with fanbots.  Phishing expedition?
That may be why presence at the gate for pickup with ID is being used.

Free download from Vienna! http://mbsy.co/bNLR
Lots of unique videos of Joe http://www.youtube.com/watch?v=cwd5vL8fXTw
Buy Joe's merchandise here. http://www.jbonamassa.com/affiliates/id … hp?id=1381

Re: Pre-sale ticket buying and fan clubs

I see there has been a lot of talk on the forum about ticket prices etc. etc.  I wasn't exactly sure where to post this, but I am sick of the ticket scalpers!! I want to see Bruce Springsteen and not pay ticket scalpers price.

Years ago I had an American Express, then got rid of it.  I remember when I purchased tickets to see Steve Winwood & Eric Clapton at MSG, I got an American Express just so I could get the best pre-sale tickets and I was a member of both Winwood's and Clapton's fan clubs. When you think about it, the youthful music fans out there typically would be eliminated from pre-sales in the prime of their concert going years if the band they wanted to see did an AmexEx only pre-sale.

Anyway...

Thumbs up to John Mayer for at least attempting to do something.
http://johnmayer.com/tour/new-ticket-policies/

I read about this from my daily Bob Lefsetz's e-mail.  Its not up on his site yet. So, here's his take. And his site. http://lefsetz.com/wordpress/
1. No pre-sales

Just like the rest of America, concertgoing has turned into the haves and have-nots. If you have an American Express card, like your average teenager, you can buy early. The scalpers can't get these cards, so they're shut out.

Huh?

The pre-sales are all about taking money for "advertising" that goes directly to the act's bottom line. It's as fan-friendly as those underpriced $35 t-shirts.

One tier of ticketing is necessary to solve this problem. We're all in it together. Isn't that what we claimed in the sixties?

But it hasn't been that way for eons. The acts want to be like the fat cats, but both won't admit that without the hoi polloi, without their fans, they're nothing.

2. Paperless

To fight paperless is to fight health care.

WHOA! I just stepped in a pile of doody.

Since people know as much about health care as they do about ticketing, let me just say the anti-paperless people are those who are scalping tickets, they're the problem, not the solution. As for you who buy more than you need and use StubHub to resell... Screw you. Buy what you need and leave the rest for your brethren. Come on people now, smile on your brother, love one another right now.

If you can't go to the show, you can...

Sell on TicketExchange as Mayer allows you to do. With no more than a 20% markup.

3. Getting in is a hassle

But so is going to the show. The traffic, the parking.

If you can't deal with a wait to get inside, STAY HOME!

4. Acts are afraid of paperless

Because once you mess with the scalpers, you deal with true demand, which may be less than believed. Did that many people really want to see Kraftwerk at MOMA? No, a bunch of enterprising scalpers felt they could charge more for the tickets.

Let me not confuse you.

Miley Cyrus went out paperless after that famous tour where the mommys cried they couldn't get their kids in and...she didn't sell out.

And her live business hasn't been the same since.

So, you can allow scalping and give the illusion you're a hot ticket or...

Go paperless and find out...not that many people want to see you.

5. Acts must make fair deals

Otherwise they incentivize the promoter to cheat/scalp.

6. All-in ticketing

Do they break out the taxes in bold numbers at the pump? Do you drive past the Exxon station and see a sign for $2 gas and then pump it and find you were charged $4? If you're not for all-in pricing, you're scum, you're part of the problem, not the solution. Everybody on the inside knows the fees are profit, and without promoter and venue and ticket provider profit, you've got no touring business. You acts refusing to go to all-in ticket pricing just want to place the blame on everyone but yourself.

We could have some light shed on this problem in America, but nobody wants it, not the acts, promoters or venues. They like things the way they are.

It's gonna take the acts to solve the problem. They must all sign a pledge not to break the code above.

Let's see what happens.

Give Mayer credit for making this step.

Like I said yesterday, change starts with an individual.

Frequently, that individual pays a price for opening the door for everybody else.

Let's hope John Mayer does not pay that price.

http://johnmayer.com/tour/new-ticket-policies/

P.S. The promoters are not innocent. But change starts with the acts. They bring the people in, no one wants to go to a Live Nation show without a headliner. Acts must use their inherent leverage to right the wrongs in this business.


--

StringsforaCURE~Helping cancer patients one STRING at a time.
http://stringsforacure.com/

Re: Pre-sale ticket buying and fan clubs

I read in The Independent newspaper on Saturday that Radiohead are taking a stand against resellers after learning that fans were being asked to pay up to $1000 to see them on their latest US tour.  They're advocating a not for profit resell scheme called Ticket Trust which was actually formed by a couple of entrepreneurs as a backlash against ticket touts. 

To prevent profiteers buying up tickets purely to sell on, Radiohead will limit ticket sales via its fan club to two tickets per purchase, with names registered and photo ID required for entry.  I think this is important, but does run the risk of being unworkable and unpopular if not enough tickets are released to the fan club. 

http://www.independent.co.uk/arts-enter … 99740.html

Radiohead have never been ones to pander to the excesses of record labels or promoters and I applaud the stand they're taking.