1 Topic by RickB (edited by RickB 2013-12-15 11:19:42)

  • RickB
  • RickB
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  • From: San Diego
  • Registered: 2009-10-30
  • Posts: 12,198

Topic: Big Thanks to Denbon and a Tale of some BonaMagic

Quite a while ago, Denbon generously offered to purchase some tickets for fans that were needy and couldn't afford tickets to a show. As it turned out there were no takers to his offer and it languished. I contacted him and offered to find them here and he agreed. I contacted them and he arranged through the office staff to prepay the tickets and have them in will call for me and the fans involved.

I showed up at the will call office here in San Diego's Valley View Arena early to pick up the tickets and then on to our preshow meet at a local restaurant where I was going to deliver the tickets to those fans. I had a pair I purchased in will call, a pair in my name as comp for JBXP credits never redeemed (that was just recently taken care of by Eric because that had not been covered by former staff) and the 4 Denbon arranged for supposedly waiting for me. I plunked down the ID, the lady went over and returned with two pair. Denbon's donations were not there and there was no record I could show that proved that had been the case. I explained the situation to the person and she began a search. Meanwhile Lenny Castro walked up to the window with his wife to pick up tickets for her and another pair for guests. He asked for his and they weren't there either. As we were waiting I introduced myself and my wife, he reciprocated, then I told him how much I appreciated his addition to the band and had a little chat. What a very nice man! Soon the ticket lady returned and confirmed he had no tickets either. He whipped out his phone, called Clay and explained the situation, then handed the phone to the ticket lady. She listened, then went and got Lenny's tickets and he departed. I stood there a bit wondering if I was going to plunk down the plastic to cover the 4 missing tickets because there was no way I was not going to get those fans in the  show. Suddenly another ticket lady stepped up to the window and handed me 4 tickets and said, "enjoy the show". I asked if she had found the records and she said no, but it was obvious that I was associated in some way with the band since I'd been chatting with Lenny and they would sort it later.

Wow, I was flabbergasted because usually staff at big ticket office outlets are pretty confined by rules and such.

So, thank you very much to Denbon for his generosity and a bit of Bonamagic that allowed it to be completed.
Who was to blame for the total fumble of the arrangements is no matter now and what could have been a bad situation was converted to joy for some needy fans.

The show was outstanding!
Rick

Free download from Vienna! http://mbsy.co/bNLR
Lots of unique videos of Joe http://www.youtube.com/watch?v=cwd5vL8fXTw
Buy Joe's merchandise here. http://www.jbonamassa.com/affiliates/id … hp?id=1381

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  • jim m
  • jim m
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Re: Big Thanks to Denbon and a Tale of some BonaMagic

Cool story Rick. True that is so unlike the callousness most box offices show when there is a snafu. It really is a case of they probably have heard it all and a lot of it is BS. Kudos for San Diego for having shown some real concern.

The method they use for filling guest list tickets is so much improved from a few years ago this type of thing is not as common as it once was but still there are times when requests and names fall through the cracks. It would be a full time job in itself but this is just a small part of all that are involved job descriptions. Now that the tour has concluded and this kind of thing might go on in the Spring I can talk with Rachael about how it may of happened and make sure it doesn't happen again just drop an email. or PM me.

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  • From: New Hampshire, USA
  • Registered: 2010-12-21
  • Posts: 3,650

Re: Big Thanks to Denbon and a Tale of some BonaMagic

RickB wrote:

Quite a while ago, Denbon generously offered to purchase some tickets for fans that were needy and couldn't afford tickets to a show. As it turned out there were no takers to his offer and it languished. I contacted him and offered to find them here and he agreed. I contacted them and he arranged through the office staff to prepay the tickets and have them in will call for me and the fans involved.

I showed up at the will call office here in San Diego's Valley View Arena early to pick up the tickets and then on to our preshow meet at a local restaurant where I was going to deliver the tickets to those fans. I had a pair I purchased in will call, a pair in my name as comp for JBXP credits never redeemed (that was just recently taken care of by Eric because that had not been covered by former staff) and the 4 Denbon arranged for supposedly waiting for me. I plunked down the ID, the lady went over and returned with two pair. Denbon's donations were not there and there was no record I could show that proved that had been the case. I explained the situation to the person and she began a search. Meanwhile Lenny Castro walked up to the window with his wife to pick up tickets for her and another pair for guests. He asked for his and they weren't there either. As we were waiting I introduced myself and my wife, he reciprocated, then I told him how much I appreciated his addition to the band and had a little chat. What a very nice man! Soon the ticket lady returned and confirmed he had no tickets either. He whipped out his phone, called Clay and explained the situation, then handed the phone to the ticket lady. She listened, then went and got Lenny's tickets and he departed. I stood there a bit wondering if I was going to plunk down the plastic to cover the 4 missing tickets because there was no way I was not going to get those fans in the  show. Suddenly another ticket lady stepped up to the window and handed me 4 tickets and said, "enjoy the show". I asked if she had found the records and she said no, but it was obvious that I was associated in some way with the band since I'd been chatting with Lenny and they would sort it later.

Wow, I was flabbergasted because usually staff at big ticket office outlets are pretty confined by rules and such.

So, thank you very much to Denbon for his generosity and a bit of Bonamagic that allowed it to be completed.
Who was to blame for the total fumble of the arrangements is no matter now and what could have been a bad situation was converted to joy for some needy fans.

The show was outstanding!
Rick

Hi rick glade you had a happy ending and my hats off to you for such a nice gesture to the fans. People like you make this world awesome. You rock cheers Ron

"Joe B saved my soul, forever grateful Ron"
"Some people dream of worthy accomplishments while others stay awake and do them"
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  • RickB
  • RickB
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  • From: San Diego
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Re: Big Thanks to Denbon and a Tale of some BonaMagic

cindyron wrote:
RickB wrote:

Quite a while ago, Denbon generously offered to purchase some tickets for fans that were needy and couldn't afford tickets to a show. As it turned out there were no takers to his offer and it languished. I contacted him and offered to find them here and he agreed. I contacted them and he arranged through the office staff to prepay the tickets and have them in will call for me and the fans involved.

I showed up at the will call office here in San Diego's Valley View Arena early to pick up the tickets and then on to our preshow meet at a local restaurant where I was going to deliver the tickets to those fans. I had a pair I purchased in will call, a pair in my name as comp for JBXP credits never redeemed (that was just recently taken care of by Eric because that had not been covered by former staff) and the 4 Denbon arranged for supposedly waiting for me. I plunked down the ID, the lady went over and returned with two pair. Denbon's donations were not there and there was no record I could show that proved that had been the case. I explained the situation to the person and she began a search. Meanwhile Lenny Castro walked up to the window with his wife to pick up tickets for her and another pair for guests. He asked for his and they weren't there either. As we were waiting I introduced myself and my wife, he reciprocated, then I told him how much I appreciated his addition to the band and had a little chat. What a very nice man! Soon the ticket lady returned and confirmed he had no tickets either. He whipped out his phone, called Clay and explained the situation, then handed the phone to the ticket lady. She listened, then went and got Lenny's tickets and he departed. I stood there a bit wondering if I was going to plunk down the plastic to cover the 4 missing tickets because there was no way I was not going to get those fans in the  show. Suddenly another ticket lady stepped up to the window and handed me 4 tickets and said, "enjoy the show". I asked if she had found the records and she said no, but it was obvious that I was associated in some way with the band since I'd been chatting with Lenny and they would sort it later.

Wow, I was flabbergasted because usually staff at big ticket office outlets are pretty confined by rules and such.

So, thank you very much to Denbon for his generosity and a bit of Bonamagic that allowed it to be completed.
Who was to blame for the total fumble of the arrangements is no matter now and what could have been a bad situation was converted to joy for some needy fans.

The show was outstanding!
Rick

Hi rick glade you had a happy ending and my hats off to you for such a nice gesture to the fans. People like you make this world awesome. You rock cheers Ron

As I recall, you are one of those. Hats off to you too my friend. Just trying to pay it forward as so many others here do.

Free download from Vienna! http://mbsy.co/bNLR
Lots of unique videos of Joe http://www.youtube.com/watch?v=cwd5vL8fXTw
Buy Joe's merchandise here. http://www.jbonamassa.com/affiliates/id … hp?id=1381

RickB's Website

  • From: Essex
  • Registered: 2010-01-11
  • Posts: 2,119

Re: Big Thanks to Denbon and a Tale of some BonaMagic

...Megamagic! ...nice story to wrap it all up on,nice one!

Everyone is born a genius, but the process of living de-geniuses them.
R. Buckminster Fuller